Frequently Asked Questions
Should I do this myself or should I hire a professional?
Small amounts of clean water may sometimes be handled
with basic cleanup, but larger water damage can require
professional equipment and assessment. Water can move
behind walls, under flooring and into hidden areas where
moisture may remain. Professional water damage restoration
may involve water extraction, drying equipment and an
assessment of materials that need repair or replacement.
For significant flooding or spreading water damage,
consider contacting a qualified restoration professional.
How much will water damage restoration cost?
Water damage restoration costs vary depending on the
size of the affected area, the source and type of water,
how long materials have been exposed and the work required.
Water removal, structural drying, cleanup and water damage
repair can all affect the total cost. The best way to
understand potential costs is to have the affected property
evaluated and discuss the required work with a service
professional. An estimate may vary based on the findings.
How long does the restoration process take?
The timeline depends on the severity of the water damage
and the materials affected. Water removal may be completed
relatively quickly, while drying walls, floors and other
materials can take additional time. Repairs and replacement
work may extend the project. A professional can provide a
more specific timeframe after assessing the affected areas.
What should I look for in a water damage restoration company?
When comparing a water damage restoration company or
water damage company, ask about its experience, service
availability, assessment process and the work included
in an estimate. Depending on the situation, services may
include water extraction, drying, cleanup and repairs.
Confirm which services are actually offered, whether
additional costs may apply and who will perform the work.
What should I do immediately after water damage?
If it is safe, stop the water source and avoid electrical
equipment in wet areas. Do not enter standing water if
electrical hazards may be present. Move belongings away
from affected areas when safe to do so. Prompt water
mitigation can help limit further damage, but safety
should come first. For substantial flooding, contact
appropriate professionals for assessment and water removal.
What services are included in water restoration?
Water restoration services may include water extraction,
moisture assessment, structural drying, dehumidification,
cleanup and repair of damaged materials. The right water
damage restoration service depends on the source of the
water and the extent of the damage. Ask the service provider
which tasks are included in the proposed work.
What is flood damage restoration?
Flood damage restoration addresses the cleanup and
recovery needs of a property affected by flooding.
Depending on the circumstances, the process may involve
removing standing water, drying affected materials,
cleaning and repairing damaged areas. Floodwater can
contain contaminants, so avoid direct contact and seek
qualified assistance when necessary.
What is mold remediation, and when may it be needed?
Mold remediation involves addressing mold growth and
the moisture conditions that allow it to develop.
Persistent moisture from leaks or flooding can contribute
to mold growth on some materials. The appropriate response
depends on the extent of the affected area and the
materials involved. Significant mold growth or suspected
contamination may require a qualified remediation
professional. Repairing the original moisture problem
is also important.